How do I pay for my order?

How much does shipping cost?

When will I receive my order?

What materials work best in high-traffic areas?

My size requirements are unusual. Now what?

Can GAI match materials/colors/designs so I can customize?

How much time should I allow for delivery of products with custom finishes?

Do you have solutions or products to use on short notice?

I've been searching for something specific for months. Would GAI find it for me?

How do I pay for my order?
For immediate shipment, we accept Visa or MasterCard. If you prefer to pay by check, please allow at least 7 to 10 business days for the check to clear your bank.
back to top

How much does shipping cost?
Shipping charges are determined at the time you place your order and the charges will be quoted before your order is confirmed.
back to top

When will I receive my order?
Our sales staff will quote you a lead-time when you place your order.
back to top

What materials work best in high-traffic areas?
High-traffic areas require durable materials like Fiberglass, Concrete or GFRC (also known as Fiberglass Reinforced Concrete).
back to top

My size requirements are unusual. Now what?
We know that "One Size Does NOT Fit All." If we don't have what you need in stock, some existing items can be modified to fit your specs. However, we'd also love to create a custom piece if that's appropriate!
back to top

Can GAI match materials/colors/designs so I can customize?
We often work with client-provided samples of tiles, fabric & paint swatches, and exotic concrete colors in creating that "one-of-a-kind" piece. We'll even make up samples, send them to you, and then you can choose what works best.
back to top

How much time should I allow for delivery of products with custom finishes?
Generally, we suggest you allow 7-10 working days for delivery. But, we want to be sensitive to your timing, so let us give you a firm timeframe when you place your order. We CAN rush your order.
back to top

Do you have solutions or products to use on short notice?
When you need a product solution right away, we will search our impressive inventory for what you need. If we don't have it, we'll find it.
back to top

I've been searching for something specific for months. Would GAI find it for me?
We have an experienced staff of researchers who will scour the planet to find the special item that has been eluding you.
back to top